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FAQ

Q: What is the Vitamin-C shower filtering media?
A: 100% Pharmaceutical Grade Vitamin-C and Xanthan gum.

Q: How does Vitamin-C shower filter work in removing chlorine and chloramines from water?
A: Vitamin-C Shower Filter utilizes ascorbic acid (Vitamin C) chemistry for dechlorination. Vitamin does not hold the chlorine, it neutralizes free chlorine & chloramines into a harmless compound.

Q: Is there any scientific evidence that Vitamin can be used in dechlorination?
A:Yes. U.S. Environmental Protection Agency (US EPA), National Risk Management Research Laboratory demonstrated that Vitamin is safe and fast dechlorination agents.

Q: What is the advantage of Vitamin-C?
A: Vitamin-C is the safest and least toxic of dechlorination media. It not only fully neutralizes both chlorine and chloramines but also provides additional nutrients for skin and hair.

Q: Has Vitamin-C ever been used in dechlorination?
A: Yes. Vitamin C dechlorination has a lengthy history.  It has been used in EPA and APHA methods for the dechlorination of lab samples.  In the medical industry, it is the standard for critical applications such as dialysis, where the introduction of chlorinated water or toxic chemical would be catastrophic.

Q: How do I know when I should change the replaceable cartridge ?
A: The Vitamin-C shower filter cartridge is transparent. You can actually see the Vitamin powders. When all Vitamin powders are dissolved in water, you are still able to use your Vitamin-C Shower filter for a week, but it is about the right time to order a new replaceable cartridge.

Q: Does Vitamin-C shower filter require maintenance ?
A: No. SONAKI Vitamin C shower filter does not need any maintenance. You just need to install it and enjoy chlorine free showers.

Q: Do I have to back flush the Vitamin-C shower filter?
A: Absolutely No.

Q: How long will the Vitamin-C shower last and how many litters of water will it filter?
A: The life time of the Vitamin-C shower filter is, for example, about 1 month for 4 members of family or 5,000 litters of water and independent on the usage of the water.

Q: Does the Vitamin-C shower filter reduce the flow rate?
A: No noticeable change of flow rate is found before and after the Vitamin-C shower filter is installed.

Q: Does the performance of Vitamin-C shower dependent on temperature or pressure of water?
A: No. The Vitamin-C shower filter works well for water temperature (hot or cold), any water pressure (high or low) and any quality of water as long as the ordinary shower head works.

Q: Is the Vitamin-C shower filter easy to install?
A: Yes, simply screw the filter inlet onto your existing shower arm.

Q: Is the Vitamin-C shower filter cartridge easy to replace?
A: Yes, simply unlock the cartridge and lock the new one.

Q: What is the warranty of the shower head water filter?
A: There is a one year warranty on the goods for manufacturer defects. 

Q: What is the difference between Water Softener and Vitamin-C Shower Head ?
A: Water softener softens hard water into soft water, whereas, it does not eliminate chlorine from the tab water.